Contact
The way to reach us, about a plumbing problem or anything else, is the request form. It asks exactly what a dispatcher would.
The request form is the monitored channel for every kind of message. Service requests go to a license-checked plumber who covers your ZIP. For anything that is not a plumbing problem, start the description with what it is: “Correction” for a factual error on a page, “Privacy request” for data access or deletion (see the privacy policy), “Provider concern” about work arranged through a match. Those messages go to records handling, never to providers.
What makes a request useful
- The fixture or system. Kitchen sink, upstairs toilet, water heater, sump pump: the specific unit matters more than the brand.
- The symptom and its history. Slow for a month, blocked since this morning, second failure this year: history changes the diagnosis.
- Whether water is active. Actively leaking, rising or backing up moves a request from scheduled to urgent. See what counts as an emergency.
- Access notes. Basement crawl space, locked utility room, HOA rules: anything that affects how the work gets done.
Plumbing professionals
Contractors interested in receiving matched requests as the network opens: see CopperMain for Pros.
Get a Plumber
One form. A license-checked plumber who covers your ZIP gets the details and contacts you.
Get a Plumber